:root{font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;color:#17233a;background:#f3f6fb;font-synthesis:none}
*{box-sizing:border-box}
body{margin:0;min-width:320px}
button,input,select,textarea{font:inherit}
button{cursor:pointer}
button:disabled{opacity:.55;cursor:wait}
[hidden]{display:none!important}
h1,h2,h3,p{margin-top:0}
h1{font-size:1.7rem;letter-spacing:-.04em;margin-bottom:.25rem}
h2{font-size:1.15rem;letter-spacing:-.025em;margin-bottom:.2rem}
h3{font-size:1rem;margin-bottom:.8rem}
a{color:#255dbe}
.muted{color:#6b7890}
.eyebrow{text-transform:uppercase;letter-spacing:.14em;font-size:.7rem;font-weight:800;color:#5171a7;margin-bottom:.35rem}
.error{color:#ad3042;min-height:1.5rem}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.login-wrap{min-height:100vh;display:grid;place-items:center;background:radial-gradient(circle at 20% 10%,#16305e 0%,#0d1830 45%,#081123 100%);padding:22px}
.login-card{background:#fff;border-radius:24px;padding:clamp(24px,4vw,42px);width:min(100%,430px);box-shadow:0 35px 80px #02081255}
.brand-mark{display:grid;place-items:center;width:46px;height:46px;border-radius:15px;background:#cbe1ff;color:#173c80;font-size:1.5rem;margin-bottom:22px}
.brand-mark.small{width:36px;height:36px;border-radius:11px;font-size:1.15rem;margin:0}
.login-card h1{font-size:2rem}
.stack{display:grid;gap:16px}
label{display:grid;gap:7px;font-size:.82rem;font-weight:700;color:#35445e}
input,select,textarea{width:100%;border:1px solid #cfd8e7;border-radius:10px;background:#fff;color:#17233a;padding:11px 12px;outline:none;min-height:42px}
textarea{resize:vertical;line-height:1.5}
input:focus,select:focus,textarea:focus,button:focus-visible,a:focus-visible{outline:3px solid #9fc1ff;outline-offset:2px;border-color:#3779d8}
button{border:0;border-radius:10px;padding:10px 14px;font-weight:750;min-height:40px;transition:transform .15s,background .15s}
button:hover:not(:disabled){transform:translateY(-1px)}
.primary{background:#2159b8;color:white;box-shadow:0 6px 15px #1d58b528}
.primary:hover{background:#174a9e}
.secondary{background:#e9eff8;color:#204a84}
.secondary:hover{background:#d9e6f8}
.text-button{background:transparent;color:#3569b1;text-align:left;padding:6px 0;min-height:30px}
.small-link{font-size:.78rem;font-weight:750;white-space:nowrap}
.app-shell{display:grid;grid-template-columns:230px minmax(0,1fr);min-height:100vh}
.sidebar{background:#0d1830;color:#d6e3f7;padding:20px 16px;display:flex;flex-direction:column;gap:26px}
.brand-row{display:flex;align-items:center;gap:10px}
.brand-row strong{font-size:.91rem;display:block;letter-spacing:-.02em}
.brand-row small{font-size:.72rem;color:#8ba4c5}
.workspace-switch{display:grid;gap:8px}
.sidebar label{color:#95abc8}
.sidebar select{background:#172846;border-color:#2c446b;color:#f7fbff}
.sidebar .text-button{color:#a9c8fa}
.sidebar nav{display:grid;gap:5px}
.nav-button{width:100%;text-align:left;background:transparent;color:#b7c9e2;border-radius:10px;padding:11px 12px;display:flex;justify-content:space-between}
.nav-button:hover,.nav-button.active{background:#1b3157;color:#fff}
.nav-button span{background:#335b96;border-radius:99px;padding:0 7px}
.sidebar-foot{margin-top:auto;display:grid;gap:3px;overflow-wrap:anywhere;font-size:.75rem;color:#8ba4c5}
.workspace{min-width:0;padding:26px clamp(18px,2.8vw,38px)}
.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:25px}
.top-actions{display:flex;align-items:center;gap:12px}
.pill{display:inline-flex;align-items:center;border-radius:999px;background:#e6effc;color:#245493;padding:6px 10px;font-size:.72rem;font-weight:800;white-space:nowrap}
.pill.human{background:#fff0d8;color:#8b5b10}
.inbox-layout{display:grid;grid-template-columns:minmax(265px,330px) minmax(0,1fr);gap:15px;min-height:calc(100vh - 135px)}
.conversation-list-panel,.conversation-panel,.surface{background:white;border:1px solid #dfe6f1;border-radius:16px;box-shadow:0 8px 22px #294b7909}
.conversation-list-panel{display:flex;flex-direction:column;min-width:0;overflow:hidden}
.panel-heading{padding:18px;display:flex;justify-content:space-between;align-items:start;gap:12px}
.panel-heading p{font-size:.75rem;margin:0}
.search-label{padding:0 14px 14px}
.search-label input{background:#f5f8fc}
.conversation-list{overflow:auto;flex:1}
.conversation-item{display:block;width:100%;border-radius:0;background:#fff;border-top:1px solid #edf1f7;text-align:left;padding:15px 17px;min-height:82px}
.conversation-item:hover,.conversation-item.selected{background:#f1f6ff;transform:none!important}
.conversation-item strong{display:block;font-size:.88rem}
.conversation-item small{display:block;color:#73839a;margin-top:5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:500}
.conversation-item .row{display:flex;justify-content:space-between;gap:8px}
.badge{font-size:.65rem;font-weight:800;color:#2d62aa;text-transform:uppercase}
.conversation-panel{min-width:0;overflow:hidden}
.empty-state{min-height:470px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:25px;color:#74839a}
.empty-state h2{color:#2d3d56}
.empty-icon{font-size:2rem;color:#5078b2;background:#eef4ff;border-radius:20px;width:70px;height:70px;display:grid;place-items:center;margin-bottom:15px}
.thread-head{padding:18px;border-bottom:1px solid #e8edf5;display:flex;align-items:center;gap:14px}
.thread-head h2{margin:0}
.thread-head p{margin:4px 0 0;font-size:.75rem}
.thread-head .pill{margin-left:auto}
.back-button{display:none;background:none;color:#23559f;padding:5px}
.thread-toolbar{padding:12px 18px;border-bottom:1px solid #e8edf5;display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.inline-field{margin-left:auto;display:flex;align-items:center;gap:8px}
.inline-field select{min-width:130px}
.message-list{padding:18px;display:flex;flex-direction:column;gap:12px;min-height:230px;max-height:440px;overflow:auto;background:#f9fbfe}
.message{max-width:min(80%,570px);background:#fff;border:1px solid #e1e8f2;padding:11px 13px;border-radius:13px}
.message.out{align-self:flex-end;background:#e8f0ff;border-color:#d5e4fa}
.message .meta{font-size:.68rem;color:#77869a;margin-bottom:5px}
.message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:.87rem;line-height:1.45}
.message .status{font-size:.67rem;color:#9a5e35;margin-top:6px}
.draft-panel,.reply-panel,.lead-panel{padding:18px;border-top:1px solid #e8edf5}
.draft-panel{background:#f1f6ff}
.draft-panel label,.reply-panel label{margin-bottom:8px}
.button-row{display:flex;gap:9px;margin-top:10px}
.reply-panel button{margin-top:10px}
.lead-panel .panel-heading{padding:0 0 16px}
.lead-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.lead-grid .full{grid-column:1/-1}
.section-head{margin-bottom:20px}
.section-head p{color:#6e7c91}
.card-list{display:grid;gap:10px}
.info-card{background:#fff;border:1px solid #dfe6f1;border-radius:13px;padding:17px;display:flex;justify-content:space-between;gap:15px}
.info-card strong{display:block}
.info-card small{color:#73839a}
.info-card p{margin:6px 0 0}
.settings-grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(250px,.8fr);gap:16px;align-items:start}
.surface{padding:20px}
.form-pair{display:grid;grid-template-columns:1fr 1fr;gap:12px}
fieldset{border:1px solid #dfe6f1;border-radius:11px;padding:12px}
legend{font-size:.8rem;font-weight:800}
.check{display:flex;align-items:center;gap:8px;margin:8px 0;font-weight:500}
.check input{width:auto;min-height:auto}
.fineprint{font-size:.74rem;color:#73839a}
.narrow{max-width:550px}
#toast{position:fixed;right:18px;bottom:18px;background:#173457;color:white;padding:12px 16px;border-radius:10px;box-shadow:0 12px 30px #0c1b3699;max-width:min(400px,calc(100vw - 36px));opacity:0;pointer-events:none;transform:translateY(8px);transition:opacity .18s,transform .18s;z-index:10}
#toast.show{opacity:1;transform:none}
@media(max-width:1000px){.settings-grid{grid-template-columns:1fr}.inbox-layout{grid-template-columns:280px minmax(0,1fr)}}
@media(max-width:760px){.app-shell{display:block}.sidebar{padding:12px 14px;gap:10px}.brand-row{display:none}.workspace-switch{display:flex;align-items:center}.workspace-switch label{display:none}.workspace-switch select{flex:1}.sidebar nav{display:flex;overflow:auto}.nav-button{width:auto;white-space:nowrap}.sidebar-foot{display:none}.workspace{padding:16px}.topbar{margin-bottom:14px}.topbar h1{font-size:1.35rem}.top-actions .pill{display:none}.inbox-layout{grid-template-columns:1fr;min-height:calc(100vh - 200px)}.conversation-panel{display:none}.inbox-layout.thread-open .conversation-list-panel{display:none}.inbox-layout.thread-open .conversation-panel{display:block}.back-button{display:block}.message-list{max-height:48vh}.lead-grid{grid-template-columns:1fr}.form-pair{grid-template-columns:1fr}}
@media(max-width:380px){.workspace{padding:10px}.topbar{padding:4px}.thread-toolbar{align-items:stretch}.inline-field{margin-left:0;width:100%}.inline-field select{flex:1}.thread-head{gap:8px;padding:13px}.thread-head .pill{font-size:.63rem}.button-row{flex-wrap:wrap}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{transition:none!important;scroll-behavior:auto!important}}