KRAKENWORKSPACE CONNECTIONS
Your accounts. One inbox.
Authorize only the accounts that belong to this workspace. Passwords are entered directly on Meta. Access tokens stay encrypted on the server.
Channel guide, requirements and setup requests →
Sign in to your workspace
Only authorized channel managers can connect or replace accounts.
Connect your business in three steps
- 1. AuthorizeChoose a channel below and sign in directly with Meta. Use the business account you manage.
- 2. Select your accountConfirm the Page, Instagram username or WhatsApp Business number for this workspace.
- 3. Test both directionsSend a message from a separate customer account. Reply in Kraken and confirm receipt on that device.
What you need before connecting
- Messenger: your Facebook login with permission to manage the business Page and its messages.
- Instagram: a Business or Creator account and access to its sign-in verification. If you only manage its Facebook Page, request setup help.
- WhatsApp: your existing WhatsApp Business app, the business phone and access to its Meta business account. This route preserves the phone app.
Only an Admin can connect accounts. Workers handle conversations. Each selected account belongs to one workspace.
Need help opening Meta?
Allow popups for this site, or open this page in your regular browser and sign in to the same workspace. Start again there; connection links cannot be transferred between browsers.
Request setup help